BME Family Service

The BME Family Service is a support service that provides emotional and practical assistance to local BME families who are experiencing mental health problems.

The BME Family Service has developed through the demand of support and needs of the community. It initially started as a BME mental health carers support service however, due to the type of support needed and the increase of the client groups requesting help along with the absence of specific support needed by the carers and families we decided to replace it with a project to support the whole family.

We support specifically BME families in all aspects, empowering them to access services, informing them on services available and engaging with other services to ensure they are receiving the relevant support. We cover the entirety of the Liverpool area.

Service
  • The needs of the clients vary from assisting with reading letters and forms, assisting with phone calls to services – DWP, housing, debt management to schools and their children.
  • With recent changes to the benefit system, support is given to setting up Universal Credit accounts and regularly accessing them with the client to assist with their account and ensure it is up to date to prevent issues such as sanction or rent issues.
  • Families are predominantly self-referrals and from within the community. Referrals also come from various agencies who need support for their BME clients.
  • We also provide emotional and practical support, training courses, ESOL and health and wellbeing activities. Qualifications include interpreting L1 and L2, health and safety and food hygiene.
  • Training for community leaders providing them with the knowledge and support to assist those in the community e.g. dementia champions and digital champions.
  • We engage with various services to encourage community adhesion and to encourage the families to access services with confidence.
  • We provide language support.
  • Overall, we provide a One Stop Service; families can attend the drop-in service for any issue ranging from reading a letter to preventing an eviction.

We work in partnership with several agencies to provide health services on site at MSH.

To access this service or for more information please contact us on:

The BME Family Service has developed through the demand of support and needs of the community. It initially started as a BME mental health carers support service however, due to the type of support needed and the increase of the client groups requesting help along with the absence of specific support needed by the carers and families we decided to replace it with a project to support the whole family.

We support specifically BME families in all aspects, empowering them to access services, informing them on services available and engaging with other services to ensure they are receiving the relevant support. We cover the entirety of the Liverpool area.

Service
  • The needs of the clients vary from assisting with reading letters and forms, assisting with phone calls to services – DWP, housing, debt management to schools and their children.
  • With recent changes to the benefit system, support is given to setting up Universal Credit accounts and regularly accessing them with the client to assist with their account and ensure it is up to date to prevent issues such as sanction or rent issues.
  • Families are predominantly self-referrals and from within the community. Referrals also come from various agencies who need support for their BME clients.
  • We also provide emotional and practical support, training courses, ESOL and health and wellbeing activities. Qualifications include interpreting L1 and L2, health and safety and food hygiene.
  • Training for community leaders providing them with the knowledge and support to assist those in the community e.g. dementia champions and digital champions.
  • We engage with various services to encourage community adhesion and to encourage the families to access services with confidence.
  • We provide language support.
  • Overall, we provide a One Stop Service; families can attend the drop-in service for any issue ranging from reading a letter to preventing an eviction.

We work in partnership with several agencies to provide health services on site at MSH.

To access this service or for more information please contact us on:

AVG Logo | ICT Solutions
AVG Logo | ICT Solutions
AVG Logo | ICT Solutions
AVG Logo | ICT Solutions
AVG Logo | ICT Solutions
AVG Logo | ICT Solutions
AVG Logo | ICT Solutions
AVG Logo | ICT Solutions